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What's the impact?

What we do transforms businesses. Don't just take our word for it - check out the numbers!

Learning & skills.
Learning is your competitive edge.

In a complex world, the ability to learn and keep learning is your most powerful skill. Our learning and skills activations are immersive, strategic, and built to move people and performance.

Leadership.
Leadership is action.

What leaders say and do shapes engagement, accountability, and results. Our development experiences empower leaders to drive transformation with intelligence, courage, and compassion.

Culture Change.
Culture drives performance.

It’s built on mindsets, behaviors, and systems that align people with purpose. To shift it, you need more than strategy. You need people. We connect teams, giving them the courage and conviction to think, feel, and act differently to create lasting impact.

What's our magic

We’re a multidisciplinary crew - blending psychology, business acumen, and cutting-edge learning design - to craft unforgettable development experiences that stick.

Our work doesn’t just inform. It inspires. It shifts mindsets, sparks behavior change, and drives real performance transformation. The way we do this is through:

about us

We’re a multidisciplinary crew - blending psychology, business acumen, and cutting-edge learning design - to craft unforgettable development experiences that stick.

Our work doesn’t just inform. It inspires. It shifts mindsets, sparks behavior change, and drives real performance transformation. The way we do this is through:

Culture transforms performance 

Engage with trust.
Fairness and visibility build trust.​

Companies that score high in perceived organizational fairness are 5.3 times more likely to have engaged employees.

-MIT Sloan Management Review

Motivate with meaning.
Progress feels personal.

The single most powerful motivator is "making progress in meaningful work".

 

-Harvard Business Review

Align with purpose.
Purpose and clarity drive motivation.​

Employees are 4.6 times more likely to be engaged when they know what is expected of them.

-Gallup

Embrace change
and agility.
Engagement unlocks adaptability.​

Employees with high engagement are twice as likely to embrace transformation initiatives successfully.

-McKinsey

Retain your talent. Emotional buy-in strengthens resilience.

Engaged employees are

87% less likely to leave their organization when they feel emotionally invested.

 

-Gallup

Go above and beyond.
Engaged people go above and beyond.​

Highly engaged teams show:

21% Greater Profitability

17% Higher Productivity

41% Lower Absenteeism

59% Lower Turnover

-Gallup

Transforming how
business feels

about us

Our work doesn’t just inform. It inspires. It shifts mindsets, sparks behavior change, and drives real performance transformation. The way we do this is through:

Transforming how companies think, feel and behave yields enduring results and enviable reputations among team members, customers and investors. Personalized and uniquely yours solutions impact business metrics in meaningful ways:

Our Impact

in Numbers

Our Stats

79%-92%

Boost

Employee Engagement.

68%-98%

Uplift

Active Leadership scores.

World's #1 best place to work

Achieve

DHL Express, awarded 3x since 2022.

AUD 33m

Save

Post 3-year implementation of Continuous Improvement program

Customer satisfaction

Decrease in service complaints, and a boost in customer satisfaction 93% to 97%.

20 point

about us

When people come together

Bringing people together, sparking energy, and watching connections form is incredibly powerful. Face-to-face experiences are at the heart of our solutions—they create real momentum for change.

But once people return to daily work, they need support to turn that energy into action. That’s why we design targeted learning, toolkits, eLearning, and VR—always anchored in the power of face-to-face.

The real magic happens when you bring people together and they align to a common goal.​

about us

How we measure success

Our work doesn’t just inform. It inspires. It shifts mindsets, sparks behavior change, and drives real performance transformation. The way we do this is through:

From the smallest learning intervention to the biggest culture transformation program, there are five levels of impact. Solution design ​can begin once tangible success measures have been agreed ​in collaboration with clients!​

Want to get started?

  • Experiential learning and culture change aren’t just “nice to have”, they’re strategic levers for performance, retention, and resilience. When people feel connected, capable, and aligned with purpose, they deliver better results.

  • The ROI shows up in reduced attrition, improved engagement scores, stronger leadership pipelines, and faster adoption of change. It’s about unlocking human potential to drive business outcomes.

  • We measure ROI through behavioral shifts, engagement and wellbeing metrics, performance improvements, and business KPIs. We also track qualitative impact, like leadership confidence and cultural alignment. Measurement is built into program design so clients can see progress and prove value.

  • We design for agility and relevance. That means co-creating with clients, aligning to strategic priorities, and embedding learning into real work. Our programs are modular, scalable, and flexible as business needs shift. We also equip internal champions to sustain momentum, ensuring the investment delivers long-term cultural and commercial returns.

  • To measure ROI effectively, clients need to commit to capturing both baseline and follow-up data. This includes metrics like engagement scores, retention rates, performance indicators, and qualitative feedback. They should also identify key behaviors or outcomes they want to shift. ITA can help by designing measurement frameworks, advising on what data to collect and when, and supporting internal teams with tools and templates to make tracking simple and consistent. The more aligned we are on goals and data from the start, the clearer the impact will be.

Clark Hare
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Business Development & Solutions Engagement Director, US

Abbi Gibson
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Business Development
Manager, US

Kate Blackadder
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Chief Engagement
Officer

David Colgate
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Chief Innovation
Officer

Ask the NKD experts...

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