DHL Group - 21st century CFO
Transforming group CFO’s into influential, commercial business leaders
Solution snapshot
How to transform the group-wide Chief Financial Officers of a global business from bean counters to influential and confident commercial business leaders.
Our AP Way, a culture and engagement program, was designed to connect every team member to Australia Post’s transformation strategy and equip leaders to lead it.
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Context & Challenge
DHL Group is committed to being the Employer, Provider, and Investment of Choice within the logistics industry, and recognized it was operating in an increasingly complex landscape, facing new and un-chartered global trends.
More than any other, the DHL Group Finance function was uniquely placed to provide critical insights to guide the business towards optimum and sustainable commercial performance.
Our process
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Creating a Sustainable Future
To make it happen, they needed to engage 65,000 diverse people across the country to turn strategy into new mindsets, behaviors and ways of working.
Our process
about us
Approach
To create an immersive learning experience that would transform a global team of 1,000 seasoned CFOs and Senior Controllers with the mindset, behaviors, and capabilities to maximize value for the Group.
In our client partners’ words – “we need you to move them from being ‘bean counters and policemen’ to influential, commercial business leaders.”
Solution
A 2-day learning experience to reset the finance leaders' compass – to enable them to transform their own perception of their role and contribution to the business. Including the Integrated skills, mindsets and behaviors.
The program reinforced the balance between governance and business-enabling activities in navigating business growth and long-term success. Leading from the top was the key, and the Senior Leaders of the DHL Group Finance function were up for it! They became facilitators of the learning program and role model the new behaviors and mindsets.
Our process
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Supporting their People
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Delighting Customers and Communities
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Creating a Sustainable Future
To make it happen, they needed to engage 65,000 diverse people across the country to turn strategy into new mindsets, behaviors and ways of working.
The program has become the foundation for the finance function behaviors and how DHL Group CFO’s lead. “The launch of the 21st Century CFO Certified module has been a full success. The feedback from the participants has been overwhelmingly good.
The model, the tools and the content have been considered as the right recipe for the future success of the Finance function! Everybody who has been engaged in developing the training, facilitating and also participating to become a 21st Century CFO can be proud!”
- Finance Board Member
DHL Group
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